vocab.design

pattern

Privacy zuckering

also called privacy dark pattern (community), oversharing by default (community), consent maze (community)

Steering people into sharing more about themselves than they meant to, by making the permissive choice the easy one and the private choice several clicks deep.

Privacy zuckering is named after Mark Zuckerberg, coined by the Electronic Frontier Foundation in 2010 for the way Facebook’s settings kept resolving in favour of sharing, and it entered Harry Brignull’s original catalogue of twelve deceptive patterns. Its current status is worth stating plainly, because the taxonomy moved: the types index at deceptive.design no longer lists it. The behaviour it described has been sorted into the mechanism-named types that replaced it, mainly sneaking, obstruction and preselection, which is a better basis for enforcement than a person’s surname. The word survives in critique and in writing about privacy because it names a domain rather than a mechanism: whatever the individual trick, the thing being extracted is personal data.

The mechanism is an asymmetry of effort, not a lie. Both choices are present, both are reachable, and nothing on screen is false. One of them is preselected, sits at the top, carries the word “recommended”, and needs no clicks (see preselected opt-in). The other is behind “More options”, one level down, in a list that has to be read. Then the confirm button is labelled for the flow rather than for the outcome: “Continue” and “Get started” commit the reader to a sharing setting without naming what is being shared, which is the misdirection half of the pattern working on the same screen as the obstruction half. Effort is the tax, and it is levied only on privacy.

The test for a design you are building is symmetry, and it is easy to apply. Can the private choice be made in the same number of interactions as the permissive one, at the same reading level, with the same visual weight? Does the button that commits the choice name the outcome (“Share with everyone”) rather than the transition (“Continue”)? Is the setting still what the reader chose a month later, after an update that “improved” the privacy controls? A flow that fails the third question is a roach motel as well: easy in, hard out. The related family case is friend spam, where the data extracted is not even the reader’s own but their address book, and the consent covers looking rather than sending.

There is a legal edge to this now that did not exist when the term was coined. Consent under GDPR has to be freely given, specific and informed, and regulators have been explicit that a design where accepting takes one tap and refusing takes five is not freely given. That is why cookie banners in Europe grew a “Reject all” button of equal prominence beside “Accept all”, and why the same reasoning applies to profile visibility, location history and ad personalisation. As a general dark pattern it is also simply bad business: the settings people did not choose are the settings they disable in a rush the first time a story about the product breaks.

Which word?

If you wantsay
the settings are arranged so sharing is the easy answerprivacy zuckering
the path exists but is made exhausting on purposeobstruction

Related

Variant of: Dark pattern

Sources